If you need technical assistance, please call the student helpdesk at (888) 722-9237. The call center will create a ticket for you, place you in the queue, and ask a technician to return your call promptly in the order that your request was received.
Make sure to leave a “call back number” and describe the problem that you are experiencing. Remote connections will not be accepted without first calling into the call center. Thank you and have a good day!